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InForm Voice (IFV)

REDESIGN COMMUNICATIONS

Modern Communications. Built for the Way You Work.

InForm Voice, IFV, is the ultimate, open and flexible software engine offering the ideal stack to model the communication tool set for your business. IFV goes beyond UCC, pulling back voice in the heart of the communication with your customers and partners, enhanced by the most advanced messaging, video, collaboration and AI enriched options. Designed for flexibility and maximum availability, IFV operates transparently in cloud, hybrid and on-prem environments, making communication tools available everywhere and on any device.

Work as one connected team

With IFV, your team can benefit from a solution that combines IP telephony, collaboration, mobility, conferencing, and contact center capabilities into one powerful solution. Communicate pro-actively from almost anywhere, anytime with InForm Voice – powerful and innovative communication components.

Connect

InForm Voice enables colleagues to be contacted quickly and easily using company directory and Presence for real-time availability, inside and outside the office.

Communicate

Users benefit from a single contact number across multiple devices, including seamless call transfers between public mobile networks and company WiFi or DECT when a user is on the move.

Collaborate

Fully interactive collaborations can be arranged in seconds - video conferencing, communal whiteboards and screen sharing are just a click away.

Powerfull tools for the homeworker greater productivity, flexibility & cost saving

InForm Voice provides smart collaboration and keeps homeworkers connected with highly cost-effective video working seamlessly within your IT environment. Users can quickly set up audio and video conferences between PCs or Android devices from anywhere with an Internet and VPN or LAN.

  • Video conferencing, document & screen sharing
  • Presence – see the status of your colleagues
  • Call control – determine how you want to be reached
  • Voice and video is web based - so no public network charges
  • External parties can join web meetings without downloading any application

Fully aligned with your IT strategy

InForm Voice is designed to be embedded in today’s IT architectures meeting all the needs for operational efficiency, security and IT governance.

Dynamic delivery across data centers

InForm Voice virtualizes communication and collaboration services – whether deployed in a data centre, spread across an organization or hosted in the cloud. It can be deployed on multiple servers or virtual machines across a network and operates as one single system, sharing a common, single database.

Native survivability and continuity

InForm Voice delivers continuous availability and disaster recovery with unmatched security, scalability, interoperability and reliability thanks to latest encryption and security protocols. Servers in Active/Active mode reduce the impact of a system failure and support geographic redundancy.

Business phones for every work environment

The wide range of COMTEL’s VOICE TERMINALS offers freedom of choice. From a basic model offering a cost effective solution for contact and reachability to enhanced models with an extended feature set, advanced display experience and option for expansion of keys and busy lamp field.

Resources

  • Transition to InForm Voice
  • Redesign Communications with InForm Voice

Learn more about InForm Voice (IFV)?

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