The Right Hotel Management Solutions
Across all major geographic regions Comtel is one of the key suppliers of choice to the Hospitality industry. Our experience makes us truly understand the sector. By merging leading IT and Communication network technologies, we deploy solutions with the scalability, capability and affordability to meet the demanding business needs of hotels, event centers, cruiselines and travel organizations.
Within the Comtel Smart Hospitality framework we identify the solution areas in addressing the needs of our customers in the Hospitality sector.
Communication Challenges in Hospitality
Responsive Solutions
Comtel is able to address each specific brand and hotel type with a specific platform and solution set – from small to big in size, form basic to very advanced in functionality and installed & support anywhere across the globe.
Comtel's Communications and IT solutions help the hospitality industry control costs, improve staff efficiency and create an environment that makes guests want to return. Together with our specialized partners we offer a complete portfolio of solutions and services to address the needs of the hospitality industry.
Vision & promise
In today’s world nothing is more important than information and communication. This is especially true for Hospitality and its 3 major stakeholders - the operator, the owner and the guest.
The operator’s interest in superior Hospitality Solutions focuses on 3 core elements:
Assure hotel operations are executed flawlessly and efficiently, optimizing staff
Serve guests’ needs, knowing Satisfaction, Return Ratio and Revpar are highly correlated.
Assure a safe and secure environment.
Future Proof
The owner wants to assure that the system installed in his property is not only in line with the financial capabilities of his funds and budgets, but also drives operational efficiencies and effectiveness towards lower operational costs.
Hotel guests nowadays do not make much use of the hotel system to make outside calls, while WiFi has become a must have. Yet, when it comes to service-requests like room-service, concierge, housekeeping and wake-up, the Hotel Communication System is still (far above IPTV solutions) the preferred choice of communication for any hotel guest.
Resources
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